Hilo Early Learning Shared Services Specialist II
About This Role
This support staff member position at PATCH People Attentive to Children in Hilo offers $45,780 – $47,580/Yr. The role requires the appropriate background.
The Shared Services Specialist II role involves collaborating with Child Care Management Systems (CCMS), local Child Care Resource & Referral agencies, and Recruiters to promote and share the Shared Services Model. Primary clients include Family Child Providers (FCC) and centers. As the contact for CCMS and Providers, the Specialist II will facilitate monthly learning communities and track attendance. This position requires effective communication, computer skills, and attention to detail.
We are always accepting applications for this role.
What You'll Do
Key Responsibilities:
- Partner with local agencies and recruit FCC providers and centers to join Shared Service
- Manage service use for enrollees, provide support and guidance when needed
- Represent the Shared Services model at FCC networks and training meetings, fostering connections and understanding
- Design and disseminate marketing materials, such as flyers and rack cards, to raise awareness and promote the Shared Service
- Maintain and update the group website, ensuring accuracy and relevance of information
- Coordinate and assist with demoing various platforms, ensuring a seamless experience for users
- Host monthly learning and networking sessions with participants, promoting knowledge sharing and collaboration
- Prepare and submit quarterly reports, as well as a final year-end report, providing valuable insights and progress updates
- Perform other duties as assigned, embracing flexibility and adaptability in a dynamic work environment
Working Conditions: Combination of office environment and outdoor/travel required
Work Hours: Typically 7:30 a.m. to 4:30 p.m., Monday – Friday; duties may require evening and weekend hours.
Equipment Use: Computer and standard office equipment.
Requirements
Mental, Physical, and Communication Demands: Requires relating to people in a friendly and professional manner with excellent verbal and written communication skills. Requires excellent computer and typing ability and the ability to pay close attention to detail. Requires working under minimal supervision.
Minimum Qualification Requirements:
Skills and Knowledge:
- Possess a high level of interpersonal skills to handle sensitive and confidential client information and situations.
- Valid driver’s license and dependable transportation required.
- Access to high speed internet
- Understanding of Child Care landscape in Hawaii.
- Knowledge of DHS Licensing Rules & Regulations
Education and Work Experience:
- Degree in ECE or related field OR 5 years of experience working in ECE
- Advanced computer software experience in Microsoft Office (Word, Excel, Outlook) and working knowledge of database applications.
- Experience with program management.
Benefits
Common Questions
What is the education required for this position?
At least a bachelor's degree is required
What does this position pay?
This Hilo Early Learning Shared Services Specialist II role pays $45,780 to $47,580/Yr.
Is this full-time or part-time?
This job is Full Time.
Where is PATCH People Attentive to Children located?
PATCH People Attentive to Children is located at 26 Waianuenue Avenue, Hilo, HI